Terms of service

Welcome to Zivora. By accessing our website and purchasing products from us, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website.

Website Usage

By using the Zivora website, you confirm that:

  • You are legally capable of entering into a purchase agreement.

  • The information provided by you is accurate and complete.

  • You will use our website only for lawful purposes.

  • You will not attempt to misuse, damage, or interfere with our website or services.

Products and Services

We make every effort to display accurate product descriptions, images, pricing, and availability. However, slight variations may occur due to screen settings, product updates, or manufacturing differences.

Zivora reserves the right to modify, update, or discontinue any product or service without prior notice.

Orders and Payments

When you place an order with Zivora:

  • You agree to provide accurate order and payment details.

  • You authorize us to process your payment for the purchased products.

  • We reserve the right to cancel or refuse any order due to pricing errors, product availability issues, or suspected fraudulent activity.

Once an order is confirmed, changes or cancellations may not always be possible if the order has already been processed.

Pricing and Availability

All product prices displayed on our website are subject to change without notice.

While we try to maintain accurate stock information, availability may change due to demand and inventory updates.

Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery timelines are estimates and may vary due to circumstances beyond our control, including courier delays, weather conditions, or operational issues.

Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Customers must review the return eligibility requirements and follow the mentioned process for requesting a return or refund.

Intellectual Property

All website content, including text, images, logos, graphics, and design elements, belongs to Zivora or is used with proper authorization.

You may not copy, reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

Zivora shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our responsibility is limited to the value of the product purchased from us, where applicable.

User Information

You agree to provide accurate personal information while placing orders or contacting us. Any misuse of our website, including fraudulent orders or false information, may result in restricted access.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective once published on this page.

Governing Law

These Terms of Service shall be governed and interpreted according to the applicable laws of India.